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Order Stuck on Processing

Hi! I ordered an iPhone 12 pro about 2.5 weeks ago. The estimated delivery date is between this Friday and next Thursday. It is currently Tuesday, and the status bar is still on processing, and has not charged my card yet. Any ideas on what's going on?

iPhone 11 Pro

Posted on Nov 10, 2020 11:41 AM

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Posted on Nov 10, 2020 11:45 AM

That is normal. It typically stays on Processing until right before it ships and goes through the Preparing to Ship status very rapidly.

Other information on order status in https://www.apple.com/shop/help/viewing_changing_orders

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Nov 10, 2020 11:45 AM in response to mmm133

That is normal. It typically stays on Processing until right before it ships and goes through the Preparing to Ship status very rapidly.

Other information on order status in https://www.apple.com/shop/help/viewing_changing_orders

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Nov 10, 2020 12:02 PM in response to mmm133

Completely normal. Your phone will arrive inside the deliver window of dates your order suggests. And as FixFifth said, it will stay on Processing until it goes to Preparing to Ship, then Shipped. The last two stages happen rather fast.


My boss ordered iPhone 12 Pro for his daughter 3 weeks ago. It's been on processing all this time and just today it went from Processing to Preparing to Ship, then shipped all in one day.

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Order Stuck on Processing

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