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Horizontal lines on Display MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports). 25 months after purchase I have massive display problems see pictures. Horizontal stripes are formed. Extremely annoying and I hope for your experience and help. I

Hello have a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).


25 months after purchase I have massive display problems see pictures.


Horizontal stripes are formed. Extremely annoying and I hope for your experience and help. I've read on other help sites that this problem has been reported more frequently lately.

MacBook Pro 13″, macOS 10.15

Posted on Nov 11, 2020 2:27 AM

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Nov 17, 2020 4:37 PM in response to dasmith007

Thank you for reaching out to us here in Apple Support Communities dasmith007. We know how important it is to have your MacBook Pro’s display performing as expected, and we’ll do everything we can to help you sort this out as quickly as possible.


Have you tried restarting your Mac to see if that helps? If so, let's test this issue in and out of safe mode. Safe mode will clear your system cache and attempt to repair any directory related issues. Start up your Mac in safe mode


We’d also like to have you reset the NVRAM on your Mac to help isolate. This article will help: Reset NVRAM or PRAM on your Mac


If the issue continues after resetting your NVRAM you can isolate this further by booting into macOS Recovery, and see if the issue happens there. This can help tell you if the issue if hardware related.


Take a look: About macOS Recovery on Intel-based Mac computers


If this happens in macOS Recovery, you can reach out to Apple Support directly to help explore inspection options.


Get Support


Cheers!


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Horizontal lines on Display MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports). 25 months after purchase I have massive display problems see pictures. Horizontal stripes are formed. Extremely annoying and I hope for your experience and help. I

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