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I dropped my left AirPod pro into a bowl of water. Was in the water for less than 10 seconds. It is not working. Anything else I can do?

dropped one air pod pro in water very briefly. Dried it off and tried to use it but does not work. Can I expect it to work in a day or two?

Posted on Nov 11, 2020 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2020 6:56 PM

Hi there jtzig,


We understand you're having an issue with water damage to your AirPods, and they're not powering on.


If your AirPods or EarPods come in contact with water, we do recommend that you allow them to fully dry before attempting to charge them or use them. Connecting them to power can cause further unexpected damage.

You can find more information here about liquid exposure for AirPods:


How to clean your AirPods and EarPods


If you still have an issue after allowing them to fully dry, we can help you with repair options.


You can find your local options here:


AirPods Service and Repair - Choose your country


If you need a hand, please reach out to us here: Get Support


Thanks for contacting the Apple Support Communities!

1 reply
Question marked as Top-ranking reply

Nov 17, 2020 6:56 PM in response to jtzig

Hi there jtzig,


We understand you're having an issue with water damage to your AirPods, and they're not powering on.


If your AirPods or EarPods come in contact with water, we do recommend that you allow them to fully dry before attempting to charge them or use them. Connecting them to power can cause further unexpected damage.

You can find more information here about liquid exposure for AirPods:


How to clean your AirPods and EarPods


If you still have an issue after allowing them to fully dry, we can help you with repair options.


You can find your local options here:


AirPods Service and Repair - Choose your country


If you need a hand, please reach out to us here: Get Support


Thanks for contacting the Apple Support Communities!

I dropped my left AirPod pro into a bowl of water. Was in the water for less than 10 seconds. It is not working. Anything else I can do?

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