When I check my order status it says "Shipment Delayed". I ordered Friday November 6th when it was available to order online, and it has always said that the estimated delivery date would be 13 November and it also says "Preparing to ship." Should I be worried it will arrive late? Anybody going through the same?
You must remember the times we live in: the pandemic is the reason for parts shortages, factory delays, shipping delays, etc. Nothing works as it used to and is no longer predictable. Check with Apple on the status.
F this. I ordered Oct 16, now it says will Arrive Jan 6! I'm gonna cancel and get one at my local store - they have inventory. 512GB 12 Pro Pacific Blue.
This is utterly ridiculous. You will get the same canned response from every contact with support.
i am not sure why?
Neither would we. We are all other users here.
Now, you have heard of the worldwide pandemic going on? It's been here for months. It is causing manufacturing, shipping, parts, etc. delays. Nothing is the way it used to be. Get used to the new normal.
I received an email confirmation for my original order to be delivered today November 25. after opening up the Apple app I noticed that there was a return order made with a return number that I did not create. I called Apple support and was told that a large number of phones have been missed placed and Apple‘s way of making the correction was issuing out a new phone and automatically producing a return order. I told the Apple representative that I was showing a credit to my account he explained to me that he did not see a credit on his side and that I should monitor the billing statement. I have a new estimated delivery date of December 30. Crossing my fingers.
I ordered through AT&T on 10/25. It was originally due to arrive 11/16-11/24 but on 11/24 it shifted and said 12/16-12/24. It actually did ship and arrived last Thursday 12/17.
My understanding (right or wrong) is that the 12 Pro in Pacific Blue in the larger 512GB was the hold up. A LOT of people ordered it. It took awhile but it did finally make it without a second delay (which I began to fully expect).
guess what the customer support had to say about my delivery arriving tomorrow after a whole month. He said it means the device will enter your country tomorrow (not delivered to your home) . hope this was helpful(in a painful way :D ).
Well, we are all other users here from around the world; we do not work for Apple. And, we are volunteers and do not get paid by Apple.
If you feel that pointing out the current situation and its continuing consequences is sarcastic, that is your opinion. I had posted the only answer we can give almost a month ago. Asking other users again and again about Apple's policies on shipping, billing, or any other corporate decisions is not helpful - we do not know the answer.
If you want Apple to see your opinion, use the feedback mechanism:
Good luck.
Mine was ordered 10/25 and has shown all along that its expected delivery dates were between Nov 17th-Nov 24th- today. Now it suddenly shows December 16th-December 23rd with no explanation. I'm really bummed, I have been waiting for this one for a month already and now it'll be a whole extra month (maybe longer?!)? :(
Blaming anyone at this point is not productive. Some countries have closed/locked down their borders - no one in or out. Due to the pandemic spike, some stores have closed or reduced access. Things are bad everywhere. If it were me, I would not order anything right now unless it was an emergency. I'd wait until things settle down and become a bit more "normal" again.
Mine is supposed to be here tomorrow and now shows two separate orders, same pro max 12 the second one says “replacement” and won’t arrive for another 23 days :(
Sorry not the only one, mine was pushed back to Monday and honestly I think they will change the date again. Trying to work on my patience but it’s hard when they make me sit around all day so I don’t miss the delivery and then reschedule the delivery date at 9pm.
Ditto. Ordered 10/16 and it’s been delayed 3 times already and the local Apple store 5 miles away has exact model spec I ordered now in stock available! Better not get delayed a 4th time. Or might just get it at the store instead. Ughh.
I have ordered my first ever Iphone (12 max pro) on 7th nov and the delivery is showing on 2nd December!!! Thats too much waiting time...i am not sure why?
I just received the replacement email also and now it’s shows mid December. Smh
I'm feeling better after reading your post .. you started waiting from October ..lmao .. thanx
My order says Shipment Delayed for iPhone 12 Pro Max
