How can I see my Apple Support tickets?
I have several outstay ding Apple Support tickets, one of which I'd like to close. Seems silly to waste an agent's (and my) time on the phone just to close a ticket. Many support services allow me to see my tickets and close them if resolved. Does Apple?
Please advise.
iMac 27″, macOS 10.15
Ok.
I know there is something called My Support. Not sure it addresses your issue.
WD
Apple is not here.
WD
I know. No use pinging their support system. Hoping someone here has found out how to do this.
Only My Support I can find is a link to the Apple Support page.
rwzpv wrote:
I know. No use pinging their support system. Hoping someone here has found out how to do this.
The link provided by Wilddrums is correct. On that page you can see your most recent (last 90 days) tickets. There is also a Repair Ticket lookup section. Either you went to the wrong page or you logged in under a different Apple ID other than the one used to open the tickets.
Apple Support
