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I am trying to update my iPad but it says error

im Trying to update my iPad but it says error. What should I do?

iPad, iOS 11

Posted on Nov 11, 2020 4:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 11, 2020 4:36 PM

Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.4.9


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.2.


If your iPad is able to update - and you continue to experience difficulties - these support pages may be helpful:

Update your iPhone, iPad or iPod touch – Apple Support

Update software on iOS and iPadOS devices in iTunes on PC - Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support



1 reply
Question marked as Top-ranking reply

Nov 11, 2020 4:36 PM in response to shaqayeq826

Whether you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.4.9


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.2.


If your iPad is able to update - and you continue to experience difficulties - these support pages may be helpful:

Update your iPhone, iPad or iPod touch – Apple Support

Update software on iOS and iPadOS devices in iTunes on PC - Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support



I am trying to update my iPad but it says error

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