Pictures show up as blank white box when viewing

If I review a photo shortly after taking it, it appears as a blank white box. It eventually corrects itself but this is very frustrating on a phone that is barely 3 months old.

iPhone 11 Pro, iOS 14

Posted on Nov 12, 2020 12:25 PM

Reply
1 reply

Nov 18, 2020 4:34 PM in response to nrc1715

Hello and welcome to Apple Support Communities nrc1715,


We see that you're having an issue with your photos after taking them. We know that it is important to be able to view these memories, and we'd be happy to help.


Let's start by having you force close the Camera app, restart your iPhone and test to see if the issue remains.


How to force an app to close on your iPhone, iPad, or iPod touch


Restart your iPhone


If the issue remains, respond back with a few more details. Does this only happen in the Camera app, or with other apps that access the camera? Which version of software are you currently using?


We look forward to hearing back from you.

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Pictures show up as blank white box when viewing

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