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Big Sur Mail Trash

I just upgraded to Big Sur. When I move a message to trash by clicking the icon, it is absolutely gone. In Catalina, I was always able to view the trash before permanently deleting it and I could move it back to the inbox or any other folder I have if I mistakenly placed it in trash. Am I missing something or is moving the message to trash actually deleting it? Thanks!

iMac 27″, macOS 11.0

Posted on Nov 12, 2020 8:43 PM

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Question marked as Best answer

In the side bar, float the pointer/arrow over the word favourites at the top, above 'All Inboxes". you will see a + sign. Click and then it will prompt you to add a folder to favourites. Add the All Junk and All Bin, if you have multiple accounts.

Posted on Nov 13, 2020 6:28 AM

60 replies

Nov 15, 2020 2:30 PM in response to dcrb

You wrote:

dcrb wrote:

Andrew gave the solution. When you hover over favorites, on same line you will see the + sign and the down arrow. Click the + sign and when the screen opens to what Andrew provided, place cursor in the type space and then select the items you want. Problem solved.

No, that just makes the trash bin visible. I never had a problem seeing the trash bin. I could see it quite clearly. The problem is that when I delete items, they do not go to the trash bin, they just disappear - so that is not a solution.


Nov 15, 2020 4:31 PM in response to RU MIke

In my screen shot, you can see the + sign to the right of favorites. You click on the + sign. That brings up the screen shot Andrew provided. Place your cursor in the typing space, and that brings up a list of choices. Click on trash then OK. No dragging necessary. Do the same for Junk or anything else you want to see under favorites.


All I can say is that it worked for me and others.

Nov 15, 2020 6:04 PM in response to Alun Phillips

That solved it! The + sign only appears when Mail is NOT in full-screen mode. I always run it in full-screen mode. When I clicked out of full-screen mode, FINALLY the + appears and I could add All Trash and All Junk.


I spent an hour on the phone with Senior Apple Advisors both yesterday and today with no resolution until I just saw Alun's post. Definitely a bug. They said they would write up reports (prior to my finding Alun's solution). Thanks Alun!

Big Sur Mail Trash

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