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Big Sur Mail Trash

I just upgraded to Big Sur. When I move a message to trash by clicking the icon, it is absolutely gone. In Catalina, I was always able to view the trash before permanently deleting it and I could move it back to the inbox or any other folder I have if I mistakenly placed it in trash. Am I missing something or is moving the message to trash actually deleting it? Thanks!

iMac 27″, macOS 11.0

Posted on Nov 12, 2020 8:43 PM

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Question marked as Best answer

In the side bar, float the pointer/arrow over the word favourites at the top, above 'All Inboxes". you will see a + sign. Click and then it will prompt you to add a folder to favourites. Add the All Junk and All Bin, if you have multiple accounts.

Posted on Nov 13, 2020 6:28 AM

60 replies

Dec 5, 2020 12:15 PM in response to Andrew Elt

NOW - how do you remove a favorite? I'd like to remove "trash-On My Mac" As you can see from screen shot, I have 4 trash bins:

In Favorites -All Trash, Trash-On My Mac, On My Mac Trash (for iCloud), Trash (On My Mac). Cutting to the chase and seeing All Trash would streamline the process (unless All Trash really doesn't show ALL the trash). I'd also like to remove the empty VIP Bin... which I did not put there to begin with!

Dec 8, 2020 11:41 AM in response to Andrew Elt

Hi Andrew - It is not expanded because nothing shows beneath the arrow/>. when I click in the mailbox the entire contends shows a duplicate of all that is in the All Inboxes bin. That said - Barney E15 suggested adding one eMail sender to the VIP mailbox (I chose Apple Community and woosh - all the All Inbox eMails vanished from VIP bin and the All inboxes were not impacted at all - it is still intact! Nice.


Now what about the grayed out "Drafts" favorite seen in the above screen shot. What the heck is that and why can't I select it? Sorry to be such a pain - inquiring minds would like to know (better yet fix) the problem.

Question marked as Helpful

Dec 15, 2020 7:46 AM in response to dcrb

IF you have multiple email accounts/inboxes, try this.


I followed all the instructions, including going "full screen" and it didn't help.


I have two different mail accounts, and with that, two inboxes.


What worked was hitting the left-down arrow next to All inboxes in favorites, so everything nested/was hidden in my favorites.

THEN, I did the hover+ and "all trash" appeared.


Dec 15, 2020 8:16 AM in response to dcrb

My father was experiencing the same issues on Apple Mail - Big Sur 11.1. A deleted email would show up under all trash but not under the individual email account trash folder. I went to accounts in mail, deleted the entire account and added it again. Problem solved! I did this for each of his three email accounts. All email folder functionality is back to normal.

Dec 24, 2020 6:41 AM in response to dcrb

I contacted Apple support, they had me go into mailbox behaviors and move everything to the imap servers instead on my my mac. When it is on on "My Mac" mail creates a seperate folder for trash and junk for each mailbox. Once I moved everything in "mailbox behaviors" my "All Trash", All Junk" etc all returned to favorites automatically.

Jan 6, 2021 7:40 PM in response to dcrb

Hi,


Big Sur deletes mail messages without going to the Trash bin. I just found out a way to get the deleted message(s) to the Trash Bin as follows :


  1. First, Archive your message(s) that you want to delete.
  2. Go to Archive Folder. Then, Delete your message(s).
  3. Go to Trash Bin. You will see the deleted message(s)
  4. Now, from the Trash Bin, you can delete the message(s) for good.


Hope it works for you. Cheers and Happy New Year 2021.


Jan 12, 2021 6:20 AM in response to waltnetto

The Logic of the Thrash Bin  on my Mac !


To each its own BIN   !



On my Mac, in the left column,  there are :



FAVOURITE

Inbox


VIPs


Sent


Drafts


Flagged


(Name of my Company)



NAME OF MY COMPANY

Inbox


Drafts


Sent


Junk


Bin       ( *************** No. 1)




ON MY MAC

Bin        (****************No 2.)


Archive


Customer 1 rec


Customer 1 sent


Customer 2 rec


Customer 2 sent


etc. etc.



TODAY

SMART MAILBOXES.


So,  


  1.   whatever messages I delete from under NAME OF MY COMPANY    go to Bin No 1.


2.     Whatever messages  I delete from under ON MY MAC go  to Bin No.  2


To each its own BIN   !


Hope it works for you. In certain configuration of your own, you may have more Bins. Please pay attention.


Big Sur Mail Trash

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