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Big Sur Mail Trash

I just upgraded to Big Sur. When I move a message to trash by clicking the icon, it is absolutely gone. In Catalina, I was always able to view the trash before permanently deleting it and I could move it back to the inbox or any other folder I have if I mistakenly placed it in trash. Am I missing something or is moving the message to trash actually deleting it? Thanks!

iMac 27″, macOS 11.0

Posted on Nov 12, 2020 8:43 PM

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Question marked as Best answer

In the side bar, float the pointer/arrow over the word favourites at the top, above 'All Inboxes". you will see a + sign. Click and then it will prompt you to add a folder to favourites. Add the All Junk and All Bin, if you have multiple accounts.

Posted on Nov 13, 2020 6:28 AM

2 replies
Question marked as Helpful

Dec 15, 2020 7:46 AM in response to dcrb

IF you have multiple email accounts/inboxes, try this.


I followed all the instructions, including going "full screen" and it didn't help.


I have two different mail accounts, and with that, two inboxes.


What worked was hitting the left-down arrow next to All inboxes in favorites, so everything nested/was hidden in my favorites.

THEN, I did the hover+ and "all trash" appeared.


60 replies

Nov 15, 2020 10:43 AM in response to dcrb

That is the same problem I am having. I can see the Trash bin, but nothing goes into it. When I delete an email is simply disappears.


Even if I drag a message into the trash bin, it will show up there for the time being but if I then exit the Mail App and come back later the message is gone.


I set the setting on Preferences to never automatically delete mail from the trash bin, but it still automatically deletes the mail every time that I exit the Mail App.

Big Sur Mail Trash

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