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Unable to turn on Mail notification sounds

Hello all,


2019 iMac, Big Sur 11.0.1


I am trying to turn on the sound notifications for Mail, but have been unable to do so. Currently, no mail notification sounds are working (e.g. the whoosh when you send an email, the new message sound, etc.).


When I go into system preferences>notifications>mail, I do not have an option to turn on "play sound for notifications". Did this option move with Big Sur?


In Mail>Preferences>General, I have 'New Messages Sound' selected and the box ticked for 'play sounds for other mail actions'. So I don't think that this is the problem.


I vaguely recall a way to set up email notification sounds for each specific email that I use, but can't seem to find it now. Any ideas on how to turn on the sound?


Thanks in advance,

PapaJ




iMac 27″, macOS 11.0

Posted on Nov 13, 2020 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2020 4:21 PM

PapaJ_MT wrote:

Hello all,

2019 iMac, Big Sur 11.0.1

I am trying to turn on the sound notifications for Mail, but have been unable to do so. Currently, no mail notification sounds are working (e.g. the whoosh when you send an email, the new message sound, etc.).

When I go into system preferences>notifications>mail, I do not have an option to turn on "play sound for notifications". Did this option move with Big Sur?

https://discussions.apple.com/content/attachment/04f3c5c0-4abd-442a-b3d3-2e32fd684624

In Mail>Preferences>General, I have 'New Messages Sound' selected and the box ticked for 'play sounds for other mail actions'. So I don't think that this is the problem.

I vaguely recall a way to set up email notification sounds for each specific email that I use, but can't seem to find it now. Any ideas on how to turn on the sound?

Thanks in advance,
PapaJ





Please submit a bug report here on your issue—Apple Feedback http://www.apple.com/feedback



this is not the first instance I have seen in the Big Sur upgrade of this problem.

5 replies
Question marked as Top-ranking reply

Nov 19, 2020 4:21 PM in response to PapaJ_MT

PapaJ_MT wrote:

Hello all,

2019 iMac, Big Sur 11.0.1

I am trying to turn on the sound notifications for Mail, but have been unable to do so. Currently, no mail notification sounds are working (e.g. the whoosh when you send an email, the new message sound, etc.).

When I go into system preferences>notifications>mail, I do not have an option to turn on "play sound for notifications". Did this option move with Big Sur?

https://discussions.apple.com/content/attachment/04f3c5c0-4abd-442a-b3d3-2e32fd684624

In Mail>Preferences>General, I have 'New Messages Sound' selected and the box ticked for 'play sounds for other mail actions'. So I don't think that this is the problem.

I vaguely recall a way to set up email notification sounds for each specific email that I use, but can't seem to find it now. Any ideas on how to turn on the sound?

Thanks in advance,
PapaJ





Please submit a bug report here on your issue—Apple Feedback http://www.apple.com/feedback



this is not the first instance I have seen in the Big Sur upgrade of this problem.

Unable to turn on Mail notification sounds

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