EPSON Stylus Photo 1400 not working in 11.0.1

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Level 1

8 points

EPSON Stylus Photo 1400 not working in 11.0.1

I have just installed Big Sur, it seems working correctly but the EPSON Stylus Photo 1400 printer.

After the update the printer is no more present in Printers and Scanners, when I try to re add her I get this error message:

successful-ok-ignored-or-substituted-attributes

The printer used the default Epson driver automagically downloaded by Mac OS

My Samsung printer is still present and working, same for the EPSON Perfection V200 scanner.

Do there is a way to force remove the printer drivers and download them fresh?

Or any other solution?

iMac 27″ 5K, macOS 10.15

Posted on Nov 13, 2020 7:22 AM

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Answer 1

Best reply

aculotarpa Author

Level 1

8 points

Nov 20, 2020 12:14 AM in response to Jan Hedlund

Thank you for your help.

Digging trough the forum I discovered this thread https://discussions.apple.com/thread/252035180

Printer Driver v10.33 for MacOS Catalina works fine in Big Sur!

Drivers are located here https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Epson-Stylus-Series/Epson-Stylus-Photo-1400/s/SPT_C11C655001?review-filter=macOS+10.15.x

Anyway, I never installed Epson printer driver via Epson site, each and any version of Mac OS up to Catalina downloaded them automagically from Apple when needed.

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Answer 2

CarlAVII

Community Specialist

Nov 19, 2020 2:35 PM in response to aculotarpa

Hello Aculotarpa,

It sounds like your Epson printer isn't working after the most recent macOS update. We understand how important this is for you and we're here to help.

This article will walk you through the steps to remove the drivers and reinstall them: How to Uninstall and Reinstall your Mac Printer Driver

If the issue persists, let's try the same steps in a new user account: Set up users, guests, and groups on Mac

Let us know if the issue persists.

Cheers!

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Answer 3

Jan Hedlund

Level 7

22,369 points

Nov 19, 2020 3:43 PM in response to aculotarpa

Hello,

If you have solved the problem already, please disregard this message.

According to https://www.epson.eu/viewcon/corporatesite/kb/index/1018:

"Compatibility details for Epson 1400

Your product is macOS Big Sur compatible. The product driver is available via the Epson support website.

Printer Driver: Please use v10.85 or later."

This driver cannot (yet) be found on the Epson Stylus Photo 1400 support page. However, a v10.85 driver appears in connection with a number of downloads for other printer models. Others have found that it is often possible to use a driver from another printer's support page. Just as an example, would the standalone Printer Driver v10.85 at https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-530/s/SPT_C11CE81201?review-filter=macOS+11.x#panel-drivers-2-2 possibly work?

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Answer 4

Jan Hedlund

Level 7

22,369 points

Nov 20, 2020 3:58 AM in response to aculotarpa

Hi,

Thanks for your report.

Yes, (re)installing a v10.33 driver for Catalina appears to have been one solution in some cases when the 10.85 version has not been directly available from a certain printer's support page. Others have just downloded a file including the printer driver v10.85 for a different model, and it has worked.

Good to hear that your printer is working now.

Jan

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EPSON Stylus Photo 1400 not working in 11.0.1

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