Level 1

4 points

iphone 6 screen is frozen and the phone will not turn off

iphone 6screen is frozen and the phone will not turn off

iPhone 6s Plus, iOS 12

Posted on Nov 13, 2020 11:10 AM

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1 reply

Level 10

100,011 points

Nov 13, 2020 2:15 PM in response to Cin290_

First try a forced restart

https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios

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iphone 6 screen is frozen and the phone will not turn off

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