Nsutton523 Author

Level 1

4 points

Disabled phone

I’m trying to help my father in-law enable his phone after he disabled it. I have it plugged into his iTunes. It’s not letting me restore the phone

Posted on Nov 13, 2020 11:31 AM

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2 replies

Level 10

209,838 points

Nov 13, 2020 11:35 AM in response to Nsutton523

These are the instructions:--> If you forgot the passcode on your iPhone, or your iPhone is disabled

and this is a support video:

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

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Level 10

126,095 points

Nov 13, 2020 11:35 AM in response to Nsutton523

You are doing this: https://support.apple.com/en-us/HT204306

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