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Malware message Do you want to download "get-user-id"? on my iPad from the MSN home page

When I click on a story and ask that it be opened in the background, when I go to the new tab I am getting this message with a link to Download. I hit cancel instead but it's annoying. This doesn't happen on my MacBook, just my iPad.


iPad, iPadOS 14

Posted on Nov 13, 2020 12:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2020 7:16 PM

Hi there LisaMadison,


Thanks for reaching out to Apple Support Communities. It sounds like you’ve got a pop-up message on your iPad. We’ll be happy to help.


To start, look through this page: About pop-up ads and windows in Safari.

If this only happens when you visit that specific page, you may want to avoid that page. If it’s something you need access to, you can reach out to the administrator for that page for help.


Best regards.

2 replies
Question marked as Top-ranking reply

Nov 19, 2020 7:16 PM in response to LisaMadison

Hi there LisaMadison,


Thanks for reaching out to Apple Support Communities. It sounds like you’ve got a pop-up message on your iPad. We’ll be happy to help.


To start, look through this page: About pop-up ads and windows in Safari.

If this only happens when you visit that specific page, you may want to avoid that page. If it’s something you need access to, you can reach out to the administrator for that page for help.


Best regards.

Malware message Do you want to download "get-user-id"? on my iPad from the MSN home page

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