iPhone 12 Pro Notifications with no sound or alert of any kind

Over an hour on the phone with Apple. Yep, no luck.

System reset did not help.

Total reset of phone to factory. Did a restore via iCloud Back Up. SUCCESS.

So far, So good. It was a pita that took awhile, but, it's working. (Fingers Crossed)

In short: Wipe phone clean and do a system restore as if it is a new phone.

I agree. We will probably not get attention for this issue. I can tell you i will NOT do the 13 or 14 for that matter. We are not talking rocket science here. This function worked on the older models and we were enticed into upgrades that are full of bugs. Nice job apple.

Go to your MESSAGES, SETTINGS, and under SEND AND RECEIVE re YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM, uncheck the emails you see and only select the phone number. someone on here bless them suggested this and it worked for me! Good luck!

Go to your MESSAGES, SETTINGS, and under SEND AND RECEIVE re YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM, uncheck the emails you see and only select the phone number. someone on here bless them suggested this and it worked for me! Good luck!

Same issue, turned watch off and got text tone. I played around with a lot of settings and I think the change that worked was simply going into watch settings and unchecking Mirror my iPhone and checking Custom. I am now getting tone with text while watch is on , turned out to be pretty simple . Hope this works for everyone!

Message notifications problem using Apple Watch

As mentioned earlier go to;

https://support.Apple.com/en-us/HT204791

Basically all I had to do was shut notifications off on the Apple Watch app. And everything works properly.

This is all you need to do:

Open Apple Watch app on iPhone

click in MY WATCH

scroll to MESSAGES. And hit >

check “custom”

and

cleck “Notifications off”

— text messages will still show up on your Apple Watch.

This did work on my iPhone 12 mini, in as much as my phone now pings when I get a message, and while the message is visible on my iWatch if I go into my messages, I no longer receive an alert on the watch. So, it appears you can be notified on your watch or on your phone but not both??? Any chance there will be a fix to allow us the option to be notified on both devices?

From what I’ve seen during the last year of this thread is exactly that. You can either receive notifications via one OR the other. Apple has been notified of the situation and there is no immediate fix nor do they have any pressing needs to do so.

I had this problem on my 11; just bought a 12 and problem persists. I talked with person at AT&T store, and she seemed unaware of the problem, which I found unbelievable. I have a friend who has an 11, and she has never experienced this issue. Apple needs to figure this out or this is my last iPhone.

Dear Apple users,

I was having

problems with receiving text notification for texts from my daughter.

I looked online

and found several articles blaming this on the operating system, and thought

that this must be it.

I tried calling my carrier AT&T, who had me do a number of things, but to

no avail. AT&T told me to call Apple. I called Apple and explained my

problem to them.

I get text notifications from other people, but not from my

daughter. I checked my contacts (Edit) and the Default sounds were shown Calls

and Texts. (I do not use these settings at all).

I checked and my daughters number was not blocked. It took a

2nd call to Apple, and speaking to a supervisor to find out what

should have been obvious to support agents from the start.

Unknown to me, if on the text contact in the text home

screen, one swipes left, icons come up. The bell/sound icon should have a slash

through it (yes, the agent said, backwards). If you click on it to not have the

slash through the bell, you have turned off text notifications for that

contact.

A small, barely visible icon will appear to the left of the

contact in the home text screen when the notification is turned off. I don’t

know how this setting got changed (I didn’t change it), but it is changed back

now.

Perhaps many of the other users out there are experiencing

the problem that I had, and what I described above is their actual problem..

(forum does not allow screen shots)

JC9099,

Thank you for your persistence--it solved my problem too! I wasn't getting text notifications from my best friend...and only my best friend. I had called AT&T...no help, called Apple...no help, went to the AT&T store...no help, and I had tried any and all online fixes I could find. If you hadn't persisted and gotten through to the Apple supervisor, I would still be pulling my hair out. Thank you!

T-Mobile had me reset my settings and it works now!

Settings > General > Reset > Reset All Settings

Although it does reset all of the customization that I have done, it’s worth having to do it again in order to receive text notifications.

I hope this helps!

I recently purchased the iPhone 12 and within a week it happened to me. No sound on iMessages. What I saw was all my text messages suddenly had the grayed out crescent type moon icon on the left of each message. Somehow Apple turned on DND on my messages. I didn't. If you see the icon, tap and hold, a window will pop up. If one of the selections has "Show Alert" tap it. That fixed it for me but I had to do each text message that way.

I can’t believe I got suckered into this phone. As if the XS Max wasn’t my lesson? How do you not get a Fox for this after 8 mos? How? It has nothing to do with my Bluetooth. iMessage on or off doesn’t change the issue. Turning off my Apple Watch has nothing to do with it. It’s a software problem they need to fix already. I’m ready to go back to Android at this point. The last two, extremely pricey iPhones I’ve owned were glitchy pieces of crap.

This has been happening to me and it has gotten worse. I have a 12 Pro. It appears to be specifically with SMS messages. I have totally unpaired my watch and still have the issue. The only thing that seems to make it work is to completely turn off bluetooth. With bluetooth on it is very hit and miss. When I turn bluetooth back on it might work here and there but never consistently at all. And nothing is connected via bluetooth. This is rather ridiculous. I have restored my phone and it worked once for the most part. I had 3 people text me and it worked once. My Wife's 8+ works every, single time.