Anyone having problem with Samsung Smart Switch after updating to Big Sur 11.0.1?

Eu também estou com o mesmo problema. Desde que o meu Macbook Pro 16" 2019 foi atualizado para o Mac OS Big Sur que tenho o mesmo problema com o Smart Switch: eu simplesmente não consigo sincronizar o meu Galaxy S10+ com o Mac. Aparece no Mac a imagem abaixo... O que a Apple tem a me dizer sobre o ocorrido, ocorrente?

Yes, I'm getting this error message.

Cant back up my Galaxy J3 or A40 to Samsung Smart Switch. Have been leasing with Samsung and after trying a few things they suggested a factory re-set. Im not doing that as I fail see how 2 different types of Samsung phones could fail together. Over to you Apple !

Got reply from Samsung today.They just wonder,and told if the USB Kabel is corect ,please try another cable and do i can try Smart Switch works with windows (:).What more to say,no more comment.

May they know well how fast a bullet flys

Hi everybody

Hope it is clear to everybody,that this is not a Apple os x problem that Samsung Smart Switch: do not work.It is Samsung Smart Switch developers who did not care about to fix and update this.Write to the Samsung Support and you will see what they answer,see some reply before from me.So just we can wait SAMSUNG is fixing that.

Also there are mor important things ,than this app in the moment i thing.

Stay healty and think positive for the future.Down with all negativ ideas.

I think the problem is Big Sur. The Samsung app hasn't been updated yet. I have an older mac that is not Big Sur...it's still Catalina. The Smart Switch works fine on that computer.

Samsung told me they're aware of the problems and are working on it.

Did you have problems with a previous MacOS?

I didn't mean to imply that Big Sur has problems. I meant that the Smart Switch problem is that it doesn't work with Big Sur. I have an older mac with Catalina, so I was able to use that. Or, if you have access to a Windows computer, Samsung probably has a Smart Switch download for that.

I was told in a chat with Samsung that basically said they're aware of the problem and are working on it.

Disappointment with Samsung! I find it unnecessary to disable System Integrity Protection to install an unstable version of the Smart Switch. In my opinion, Samsung was once again irresponsible towards its Customers, who are not few. After all, the “big” Samsung had a whole year to make the Smart Switch compatible with Big Sur. Because, the Big Sur Beta Version has long been available for companies and application developers to make their Applications compatible with Big Sur But, Samsung preferred to do what was comfortable for her ... In my understanding, if a large company like Samsung does not have the competence to do something as simple, update an application, it does not deserve to have the trust of customers. After all, trust is the object of conquest!

Yes, I'm in the same boat. Have been checking for weeks now and there's still no update. Very disappointing. Any news on where this is at? Other options for transferring that people can say are actually working?

The Samsung App is blocked by Apple security (you can turn off the security is f you want) ut you need to know how and what).

..... Apparently It is waiting for Apple to approve the Smart Switch 'for Big Sur'

.....why that is taking so long is only a guessing game!

Meanwhile we suffer....

Almost 5+ months (since BigSur launching, actually) in the "approval" process, and neither Samsung (1-800-726-7864) nor Samsung Media Solutions Team (855-795-0509) with its Software Developer Team (Smartswitch app creators) at 877-265-3408 (from a few days now this one is with a "busy" signal when calling) can give a correct date for their Apple approval. The solution the app developer throws by having us Mac Users to run OS in safe mode and whatnot, it is just ridiculous! Even worse, having a so expensive phone and that the manufacturer will not give us a way to back up our phones. If samsung does not fix this problem, Mac users will ultimately have to die on an iPhone.

Samsung Galaxy S10+ with Verizon.

MacOS BigSur, Version: 11.2.3 (20D91)

And yes, I have already been emailing with sswitch.cs@samsung.com from 8/31/2020 to no avail for a definite date of app to be approved by Apple and back to normal. The solution they give (described above9 is just unacceptable.

It's obvious apple wants everyone to move over to iPhones. I just upgraded to the s21 plus from iPhone 11 and wont go back. The relationship between apple and samsung devices is not good which is funny considering they make there LCD screens. Samsung devices still work well with windows I believe, and thats the direction samsung wants android user's to go without saying they want you to go.

Has anyone found a fix for this yet. I've uninstalled/reinstalled a hundred times on both MacBook and Galaxy S10+..nothing seems to be working.

I asked Samsung and got this quick reply. Help is on the way!

I have been having this problem too. I'm waiting for Samsung's Smart Switch update to fix this problem.