My new iPhone is stuck on preparing to transfer

My new iPhone 12 is stuck on preparing to transfer.

iPhone 11 Pro Max

Posted on Nov 14, 2020 4:14 AM

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Community Specialist

Posted on Nov 21, 2020 10:33 AM

Greetings DaveKeller007!

We see you are having some trouble with your iPhone being stuck on preparing to transfer when moving your data to a new device. We want to help get that issue resolved! Try restarting your device and using a cable to transfer that data: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.

We hope that helps! Take care.

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Community Specialist

Nov 21, 2020 10:33 AM in response to DaveKeller007

Greetings DaveKeller007!

We see you are having some trouble with your iPhone being stuck on preparing to transfer when moving your data to a new device. We want to help get that issue resolved! Try restarting your device and using a cable to transfer that data: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch.

We hope that helps! Take care.

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My new iPhone is stuck on preparing to transfer

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