iTunes truncated tracks and library problem
I am using iTunes 12.9.5 on a MacBook Pro running Mac OS 10.14.6 My iTunes library is on a NAS drive.
Yesterday I noticed that when playing tracks iTunes would (seemingly randomly) stop playing a track and skip to the next one. Couldn't find a pattern so searched for an answer online. I found some advice that stated rebuilding the database might solve the problem. This is the advice I followed (after making a backup of the .itl and .xml files) before realising it may be rather out of date:
At this point you can attempt to recreate that database, as outlined by Apple. The gist is that you quit iTunes, navigate to the iTunes folder (youruserfolder/Music/iTunes), drag the iTunes Library.itl file to the trash and move the iTunes Library.xml file to the desktop.
Now launch iTunes, where you’ll find an empty library. Choose File > Library > Import Playlist, navigate to the iTunes Library.xml file on the desktop, and click Choose. This should reload your library, complete with playlists, song ratings, and play counts.
When I follow these instructions iTunes brings up a small window saying ‘Importing iTunes Library.xml’ a then gives me the spinning beach ball. I have left this running for about 18 hours so far with no change. Have I followed the correct procedure, am I going to get my library back?
MacBook Pro 13″, 10.14