How can I sign in on Messenger when I keep getting "An error occurred during authentication"? This happened after I changed my Apple password. I am entering the correct password. I've used the new password to sign in to icloud for example.
iMac 21.5″, macOS 10.13
Hey there Jfripp0117,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues signing into Messenger. We're happy to provide some assistance.
To clarify, are you having issues connecting to Facebook Messenger? If so, make sure the app us up-to-date:
Update apps or use automatic downloads
If the issue is instead with the Messages app that came with your iPhone, you may want to try the steps on the following page:
If you get an error when trying to activate iMessage or FaceTime
We hope this helps.
Have a great day!
An error occurred during authentication
