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Who do yo pester to have the Apple Support community home page tweaked to incorporate a prominent, high contrast search box at the top of the page?

Just landed on this page, and wanted to search for an issue, after all a Q&A repository for Apple products, but nothing obvious, at the top, and had to scroll down several iPad screens work of promotions, and support community lists to find a rather dull, hard to spot search box, WHY?


Surely searching the support repository is the PRIME purpose of this site, and that bit of functionality should be prominent on the page, and in a high contrast / accessible font, not buried towards the bottom of the page, and in grey.


is there a some means to contact who ever is responsible for the site, and ask for the site undergo a bit of Usability_testing ?

Posted on Nov 14, 2020 11:44 PM

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Nov 15, 2020 10:10 PM in response to BobTheFisherman

The search box is almost at the bottom of the:

that this clean sight will land you on:

On searching for iPad / iPhone / Apple Watch support, e.g.



and instead the you’re presented with irrelevant, banner ads/notices, not in the slightest bit applicable to the issue you’re having with an iPad, iPhone, Apple Watch, ... e.g.or:

with the search option, the primary function, denigrated to a gray option, towards the bottom of the pages.

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Nov 14, 2020 11:48 PM in response to arober11

You need to read the terms of use you agreed to when you signed up. They explain what this forum is and what it is for. Especially, they make it clear that you're not talking to Apple here, only other users, like yourself So, the 'you' you are addressing isn't here, and if you have questions for Apple, best to send them directly to Apple. And I'm sure everyone in Apple would benefit from reading a Wikipedia page.

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Who do yo pester to have the Apple Support community home page tweaked to incorporate a prominent, high contrast search box at the top of the page?

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