Qi charging does not work with iPhone 12 pro max

Does anyone else have a problem using old Qi charging with new iPhone 12 pro max

iPhone 12 Pro Max, iOS 14

Posted on Nov 15, 2020 5:38 AM

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Posted on Nov 16, 2020 10:41 AM

Mine is also on 14.2. Every new model phone that charges wirelessly with Qi (not just iPhones) runs into problems with Qi chargers that previously worked. Sometimes it is the Qi charger as it only is partially Qi compliant, sometimes it can be a new case, sometimes the device needs to be rebooted, sometimes you have to be more careful about placement, sometimes it is a new case. First test is always to do a forced restart of the phone, then unplug and plug back in the Qi charger and remove any case.

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Nov 16, 2020 10:41 AM in response to PAJCAJ

Mine is also on 14.2. Every new model phone that charges wirelessly with Qi (not just iPhones) runs into problems with Qi chargers that previously worked. Sometimes it is the Qi charger as it only is partially Qi compliant, sometimes it can be a new case, sometimes the device needs to be rebooted, sometimes you have to be more careful about placement, sometimes it is a new case. First test is always to do a forced restart of the phone, then unplug and plug back in the Qi charger and remove any case.

Jan 2, 2021 1:16 PM in response to mr grumpy2

I had the same issue. You can try a MagSafe from apple which is what I did. However it didn’t work, so I schedule an appointment with an apple store and they replace my old iPhone 12 Promax with a new device. I specifically told them not to reset my phone because it would work for 2 days or 3 and then stop working again. My issue was resolved by replacing the defective device.

Jan 31, 2021 1:46 PM in response to humberto235

I've got 6 wireless Qi charger stands scattered around my house so I can just set my iPhone down wherever I am; that way I can see it while it charges. I noticed they all either did not work with my new iPhone 12 Pro Max or stopped working shortly after I purchased it. I just re-started my iPhone, and now they all seem to be working (although on some I have to place it horizontally rather than vertically). So try re-starting your iPhone! Hope that helps.

Jan 2, 2021 11:24 AM in response to deggie

There are some too many reports of problems to be individual hardware problems or indeed if this were the case then Apple have a serious problem on their hands to potentiality replace thousands of phones. This is a widespread issue although you’re ok by the sound of it but others not so lucky.


I personally think it is a combination of software and type of Qi charger power.

I had the same problem on an old Qi charger which would not work at all then with software updates would work for a bit before flashing error on charger. Tried a new Mophie 3:1 directly from Apple online stores but again intermittent charging. Sending this back just now.

Anyway purchased a Belkin 3:1 from Argos and it’s working, at the moment anyway, noted I’m also running iOS 14.4 beta.

Dec 17, 2020 8:06 AM in response to J.D.L.

Same issue started for me yesterday when I saw a low charge notification. My 12 Pro Max had worked fine on all three of my different Qi chargers the last 3 weeks and simply stopped taking a charge yesterday unless I used the lightning cable. Did a port off/reset this morning and has now started taking the Qi charge again, at least for the moment. Will see how long it continues to charge. Hope Apple is checking on its forums/discussion page so they can provide a permanent fix.

Feb 17, 2021 6:02 AM in response to -Hotkey-

The issue is only on wireless charging with qi certified chargers. It’s intermittent too. For example, last night my phone did charge fully. The night before it didn’t get more than 10%. Also, it goes on and off through the period. even more annoying since when it goes on, the phone lights up and vibrates, next to bed waking me up. It’s so annoying I’ve had to move my charger out of the room.


Apple please actually fix this. Rebooting does not solve this for long.

Nov 17, 2020 5:04 AM in response to humberto235

I am having the same issue. Qi Chargers that worked flawlessly with my iPhone 11 Pro Max no longer work with my iPhone 12 Pro Max. Actually purchased two new chargers, and they also do not work. The case is an OtterBox Defender case, which is the same case I used on my iPhone 11 Pro Max, except it is even thinner than the old case, which should make it work better, not worse.


The phone starts to charge, so it is recognized by the various chargers, then it just stops charging. BIG PROBLEM. Tried turning the phone off and doing a soft-reset, to no avail.

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Qi charging does not work with iPhone 12 pro max

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