I bought an iPad mini the person I bought from is no longer living what do I do to get this off
How can I get the old user and password off an iPad mini that is deceased
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How can I get the old user and password off an iPad mini that is deceased
If not already Locked, any attempt to reset the device will very likely trigger an Activation Lock.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
A close Family member or Executor, with the required supporting paperwork, can make application to Apple to be granted access to the Apple accounts of the deceased. Clearly, this does not apply to your situation.
Sorry, the iPad is useless to you.
If not already Locked, any attempt to reset the device will very likely trigger an Activation Lock.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
A close Family member or Executor, with the required supporting paperwork, can make application to Apple to be granted access to the Apple accounts of the deceased. Clearly, this does not apply to your situation.
Sorry, the iPad is useless to you.
I bought an iPad mini the person I bought from is no longer living what do I do to get this off