Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't install Big Sur

Why won't Big Sur install on my Mac. I keep getting installation failed messages. any help?? Thanks

iMac 21.5″ 4K, macOS 10.15

Posted on Nov 15, 2020 5:00 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2020 4:21 PM

Hello JWR52 and welcome to Apple Support Communities. It appears you are having some difficulty installing Big Sur.


Start by going to the Applications folder. In that, you should see the Big Sur installer. Drag it to the Trash, empty the Trash, reboot the Mac and try again with a fresh download.


Cheers.

4 replies
Question marked as Top-ranking reply

Nov 23, 2020 4:21 PM in response to JWR52

Hello JWR52 and welcome to Apple Support Communities. It appears you are having some difficulty installing Big Sur.


Start by going to the Applications folder. In that, you should see the Big Sur installer. Drag it to the Trash, empty the Trash, reboot the Mac and try again with a fresh download.


Cheers.

can't install Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.