​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

Posted on Nov 15, 2020 7:47 PM

Question marked as Top-ranking reply

Posted on Nov 23, 2020 10:09 AM

Update: met with Genius and they replaced the phone. They ran a diagnostic and everything checked out. There was information that may suggest the LiDAR system is faulty which is causing the green dots from appearing. Since the phone is so new, there are no replacement parts yet so they just replaced with a new phone.

3 replies
Question marked as Top-ranking reply

Nov 23, 2020 10:09 AM in response to sunman67

Update: met with Genius and they replaced the phone. They ran a diagnostic and everything checked out. There was information that may suggest the LiDAR system is faulty which is causing the green dots from appearing. Since the phone is so new, there are no replacement parts yet so they just replaced with a new phone.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.