Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

Posted on Nov 15, 2020 7:47 PM

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Posted on Nov 23, 2020 10:09 AM

Update: met with Genius and they replaced the phone. They ran a diagnostic and everything checked out. There was information that may suggest the LiDAR system is faulty which is causing the green dots from appearing. Since the phone is so new, there are no replacement parts yet so they just replaced with a new phone.

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Nov 23, 2020 10:09 AM in response to sunman67

Update: met with Genius and they replaced the phone. They ran a diagnostic and everything checked out. There was information that may suggest the LiDAR system is faulty which is causing the green dots from appearing. Since the phone is so new, there are no replacement parts yet so they just replaced with a new phone.

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Green dots appearing in pictures taken by rear camera in low light mode, model 12 pro

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