Hi All,
After updating to Big Sur my MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports) won't recognize my Logitech C920s webcam in any application. It is connected to the MBP by a Aukey CB-C71 5-port hub. It's possible the hub is an issue, but it is working to connect other peripherals (monitor, keyboard + microphone all work), but the webcam is not recognized.
Can anyone help?
Thanks!
MacBook Pro 13″, macOS 10.15
If you have already double-checked your video source in Facetime and Photobooth as the C920, then it is probably a good idea to purchase a USB-C male to USB3-A female adapter, and then by-pass that hub.
I just connected the Logitech C920 to my 2014 MacBook Air running the released Big Sur, and the camera worked just fine with FaceTime, and Photobooth. I have also observed that the use of a USB extender cable with this camera will cause the webcam to not work over that extension.
Unfortunately for me not even the power to the hub and then the computer works. I have tried with two different hubs now and after being on zoom for 3 minutes my C920 disconnects. Any other fixes you guys could help me with? Thanks to all in advance.
You are welcome. Good that you got it working.
Thank you for this -- I found a solution in a separate thread - I plugged the power cord into the hub instead of the USB-C port on the laptop itself, and that "woke up" the camera and now I can work it. Hopefully the hub will be supported in the weeks following the Big Sur release.
Hi,
It did end up working, but the power cord had to be plugged into the USB hub, which I learned from the below thread:
https://discussions.apple.com/thread/252033382?answerId=253878471022#253878471022
Now it works fine, though, again, the power adapter goes through that hub now.
Hi. If i get the 920, would it work on a macbook running big sur then? When you say power chord do you mean for the mac itself or for the webcam?
Logitech 920 Not Recognized After Big Sur Update
