Ipad apple logo then blank screen but backlight is om

I have this ipad air started this issue suddenly.

When connected to charger and turned on Apple logo displays then black screen but back light still on.

When tried to reset by connecting to a computer getting 4013 error and saying unable to reset.

Posted on Nov 16, 2020 5:35 AM

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LotusPilot

Level 10

302,306 points

Posted on Nov 16, 2020 5:38 AM

See >>> If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support

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Top-ranking reply

LotusPilot

Level 10

302,306 points

Nov 16, 2020 5:38 AM in response to applechargersucks

See >>> If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support

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Ipad apple logo then blank screen but backlight is om

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