Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad apple logo then blank screen but backlight is om

I have this ipad air started this issue suddenly.

When connected to charger and turned on Apple logo displays then black screen but back light still on.

When tried to reset by connecting to a computer getting 4013 error and saying unable to reset.

Posted on Nov 16, 2020 5:35 AM

Reply

Best reply

Community+ 2024

Level 10

284,144 points

Posted on Nov 16, 2020 5:38 AM

See >>> If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support

View in context

Similar questions

1 reply

Best reply

Community+ 2024

Level 10

284,144 points

Nov 16, 2020 5:38 AM in response to applechargersucks

See >>> If you see error 9, 4005, 4013 or 4014 when you restore your iOS device – Apple Support

Reply

Ipad apple logo then blank screen but backlight is om

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up