Purple screen during facetime

Purple screen during facetime. What to do?

iPhone 11 Pro, iOS 14

Posted on Nov 16, 2020 9:40 AM

Reply
1 reply

Nov 24, 2020 2:30 PM in response to Chez Carol

Hey there, Chez Carol.


Welcome to the Apple Support Communities! Thanks for posting about the screen you are seeing when using the FaceTime app on your iPhone. We'd be glad to see how we can help you out.


Is this behavior only present in the FaceTime app? If so, does it occur with all contacts or only specific contacts? If it is isolated to this specific app, check out If you can't make a FaceTime call on your iPhone, iPad, or iPod touch for additional info that may be helpful.


Take care.

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Purple screen during facetime

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