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Turn off volume turned down on iPhone

Hi,


A couple of days back I’ve updated to iOS 14.2, and last night, as I was having a headache, decided to fall asleep to some music. IEMs on, music on, relaxing, third track, close to falling asleep, baaam! no more music. I’m checking my DAC/AMP, apparently, music was still playing. I’m checking my iPhone, volume dropped to half with a notification about volume being turned down to protect my hearing.... I’m turning volume up, and trying to fall asleep again. Two track later, baaaam! no music again, volume down to half again. Thanks Apple for not helping!

@Apple, you are aware that not everyone’s using your Pods. Some of us are using our phone as a music source, feeding digital signal to a DAC/AMP, and we control volume at AMP level. How do you calculate SPL without knowing my AMP's specs and settings, IEMs sensitivity and impedance?

When you implemented this ‘hearing protection’, what did you think?

    • We know better than our customers how music volume should be controlled, feeding 4-bit depth to a DAC is just fine!
    • We are aware that some of our customers use external DAC/AMP and this 'feature' will affect them, we just don’t care!
    • None of the above/nothing.


iPhone has been my music source since 3Gs came out, but this... is, by far, the biggest disappointment.

I know Apple won’t bother to answer, but I also know that music playback is half of my iPhone usage, and the other half can be handled just fine by a dumb phone, so, all good!



P.S.: one of the reasons I’m using an external DAC/AMP is having a better volume control with hardware buttons/volume wheel. Yes, iPhone has volume buttons also, but, for me, with the Lightning to 3.5mm adapter, only the first 4 volume steps are usable, 5th is already to loud, and 1st is too loud if I’m listening before falling asleep.




[Re-Titled by Moderator]

Posted on Nov 16, 2020 1:24 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2020 11:00 AM

Just wanted to update the thread that as of 28.11.2020 this has not been resolved. I used iPhones since 2012 and I used them for 2 things:


  • Listening to music (doesn't work now as explained in this topic).
  • Reading emails (doesn't work now, see thread).


I have already bought Android phone and migrated everything over in an afternoon. This 14.2 update really quickly separated people that use their device for work vs. people that use it as jewelry. There's more of us in my social bubble that simply forked out couple hundred bucks because that was cheaper than to deal with this kind of incompetence. I was used to see this kind of incompetence on Android but as of this date, I can listen to music and read emails on Android, while I can't do that on Apple.

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116 replies

Dec 17, 2020 3:50 AM in response to just-petri

Yep me too. Apple have really crossed a line with this one - I am already hard of hearing so when Apple helpfully turns down my headphone volume I can’t hear a thing! Fortunately there is a hack to get around this - go to ‘Health/devices/iPhone and select ‘delete all data’ / this will remove all the health data from your phone but it does allow you to turn your headphones up.


I am furious about this - apple have lost me as a future iPhone customer

Dec 17, 2020 4:30 AM in response to WildGoose34

WildGoose34 wrote:

How about the iPad for instance? 

I've got a friend who uses iPad as an essential tool in his music production, as DAW's and plugin's are much cheaper on this platform than on mac, and very hands-on due to touch screen. He works with an audio interface connected on lightning port, and says he didn't have this problem with an external soundcard.

Can't confirm for bluetooth usage, probably same as iPhone.

Dec 17, 2020 5:08 PM in response to fdsaadfd

I'm in the same situation. I'm commuting on a motorcycle in London. Very hectic traffic all around you. Last thing you want to do is to release the handlebar and try to fiddle with your phone. I have contacted Apple support and I was told to reset the phone and see if issue presist. It does. Phone still turns volume down. I'm waiting for a call back from Apple Senior assistant. Will see what will happen after that. Due to Apple making my phone unusable, Android seems like a good possibility. I will see if I can downgrade back to 14.1. If not, then I'll go Android.

Dec 18, 2020 7:31 AM in response to just-petri

This feature is utter garbage. The Bluetooth in my car is assumed by the phone to be a headset. So as I am driving along listening to music at a perfectly safe volume level it suddenly drops and goes almost silent. This is dangerous as I inevitably have to take the phone out of my pocket to turn the sound back up again. It needs to be at max to balance it against the radio audio level, otherwise I’m reaching for the volume every time I switch. BAD FEATURE. REMOVE IT PLEASE!!!

Dec 20, 2020 3:47 AM in response to just-petri

I have contacted the support regarding this and they were not helpful, same problem as the irreversible dark mode on the Clock app... I was advised to send feedback, which I have done for the Clock app like two years ago and I still cannot have it in light mode.

It is a faulty implementation of the EU regulation and moreover, it is downright dangerous, because it keeps turning the volume down when my phone is connected to my car radio through BT, dropping the volume on my navigation down when driving. If I let the phone set the volume, I get out of range of the volume on the radio in order to hear the instructions and of course it blows out my eardrums if I forget about it and switch the source to radio.

Frankly, I don't see the reasons why this was implemented since EU doesn't even allow headphones going over the regulations to be sold. And I have no idea what people who are hard of hearing do now if they want to listen to a podcast on their phone...

I have already chosen a phone to replace my 1st generation SE, because this is a dealbreaker. And cue - it is not they ridiculously big iPhone 8 copy instead of which I have bought the SE in the first place and it certainly doesn't sport iOS. And like many of you, I have been a loyal customer since 3GS...

Dec 22, 2020 10:07 AM in response to just-petri

I have lived through all of the slight inconvenience's of owning an iPhone since the 3GS. This issue however will be the thing that breaks my loyalty. If this one is not fixed soon, I'll switch to an android. (And Yes, Apple it needs to be "fixed" because it is broken). I SWEAR I would not have upgraded if I had known of this inconvenient feature. I do not care what the EU says. Let the EU force mandates onto the thousands of Bluetooth headphone manufacturers. Or better yet, let me decide about my hearing. If this is really Apple bowing down to the EU, Apple needs to quit.

Dec 22, 2020 10:59 AM in response to aurorawastheone

aurorawastheone wrote:

I have lived through all of the slight inconvenience's of owning an iPhone since the 3GS. This issue however will be the thing that breaks my loyalty. If this one is not fixed soon, I'll switch to an android.

Same here. Because of this issue, I have already moved "to a Galaxy far far away", if you know what I mean (S20-FE; no regrets).

I expected warnings on droid that could be switched off in developer mode as I've seen in some YT-vids, but I didn't get any warnings, it lets me listen as loud as I want to, as long as I want to, pairs wonderful with my new jabra elites. Noice :-D

It will not be fixed soon, I've used Apple products for 20 years now, mainly desktop macs, MBP and ipods, history learned me they're very stubborn in their decisions. Omitting stuff and selling it as a feature is classic Apple.

Big tech understands only one language. Vote with your wallet.

Dec 30, 2020 12:01 PM in response to emsicz

if you click on “More information” it actually reads “In certain regions, this notification cannot be turned off”. So certain regions CAN disable this? Perhaps the regional detection is broken because I am pretty sure there is no law here that’s says I can’t listen to certain sounds. I use a Bluetooth connection to my car and it makes 0 sense where I have my iPhone volume at since it doesn’t even affect the sound in the car since I use the audio receiver in the car to modify volume.


is the iPhone determining the spl volume levels?

Jan 4, 2021 1:34 PM in response to edmondii

Apple is very stubborn in their decisions I've learned as a longtime (20y) mac user. Don't expect them to change. Because of this nanny feature I've moved to "a Galaxy Far Away" (S20FE), and I'm glad I did, good phone, pairs up nicely with my new jabra elite active BT earbuds. I expected level warnings that could be switched off in developer mode, as I'd seen on some YT vids. But I didn't even get warnings on this droid, I can play as loud and as long as I want to... yay. Don't even have to switch anything off. Just took some time to get rid of bloat apps, and install what you want. Vote with your wallet, indeed. It's the only language they understand.

Turn off volume turned down on iPhone

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