Eye strain when using iPhone 12 pro

Hi,

I have the same problem with my 12 mini. After few minutes of use I feel very uncomfortable. I feel eye stain, headache and dizziness. IPhones with OLED are real trash because they use cheap OLED regulation (PWM) with flickering. A lot of people have this issue from times when iPhone X came out.

Unfortunately the iPhone 12 device may impact some users like myself. I tried tweaking settings however nothing works.

You may want to try other devices that don’t cause issues, I have tried other non Apple OLED devises that are current in market with no issues.

Rather than stick with the 12, I chose to return the device and buy an 11 which I have no issues with, most likely due to the difference in screen technology

Same here. Have been using an iPhone 12 for about a week. 5 min of use is enough for me to feel discomfort in my eyes. More time of using gets me headache and tiredness. I'm planning to return the phone back to the store but it's quite a problem in my country.

I found the above information on internet. This issue atleast warrants an official statement from Apple; btw the customers have the right to know if their latest apple device screen brightness is controlled via PWM aka flickering.... there must be a DC dimming solution option in the settings going forward otherwise there can be more and more people affected because of this issue and subsequently not buying current and future products at all.

I will send it into their hands then

Yes! I just got a 12 mini today, and after looking at it for an hour or so, my vision is blurry long after I put the phone down. I have never had any vision problems or needed glasses. Very disturbing.

I am having exactly the same problem. I got an iphone 12 mini last week and since then I was feeling my sight brutally tiered, experiencing blurry vision and feeling dizziness. The interesting thing is that I don't even use the phone that much. Played around with brightness, comfort settings and nothing helped. I only realised it was a problem with the iphone 12 when I picked my wife's iphone XS max and felt so more comfortable using it. Then shift back to my oldie iphone 5SE and no more tiered eyes. Ten years using the iphone and it's the first model causing me issues. I am also ok with my macbbok pro retina display. So distressful. Will visit apple tomorrow to try to return the iphone.

Add another 12 Mini, my eyes start watering, straining & blurring; like others have said, no amount of display adjustments will stop it.

It’s especially troubling after buying it outright, unlocked and $50 of accessories to protect it!

I return my 12 mini. Impossible use with this display. I prefer healthy eyes. Now I have 11 with no problem. It’s sad that apple premium phone have this trash display regulation. Before Iphone I owned several android phones with AMOLED with no issue.

exactly the same problem and I am back to my old iphone SE. Apple refuses to accept return or exchange because in Hong Kong there is no such policy. To make things worse all my personal data is in the invoice so I cannot even sell the phone with the original receipt which greatly reduces the value of the sale. I ve been using apple since 1990 and never imagine there support would get this bad. We are facing a health and safety issue and apple doesn't care.

Exactly Zybn... I’m forced to use my old iphone 8 plus because I couldn’t upgrade from iphone X due to pwm induced screen flickering.

Surprisingly even the iPad pro 2018 and ipad 4 didnt work out for me. And they are not Oled screen devices. I returned both of these too.

Actually after using ipad pro 2018 (or 2019 I dont know exactly) my eyes were hurting so bad that I had to go to an eye specialist in the peak Corona lockdown and the steroid eye drop treatment lasted ~6 weeks. At that point I was not aware that this might have been the result of using new ipad pro. It took 2 months of usage of ipad pro to get me into eye emergency clinic.

Luckily during my treatment I read about pwm on Apple devices and realised what could bave happened. I immediately stopped using my ipad pro along with the steroid treatment - result - the eyes were good again.. no redness/pain or vision problems

Some months later I gathered courage again and ordered ipad air 4 but after using it for 1 day my eyes were again blood shot red with extreme pain. Therefore ipad air 4 returned immediately. And this is the LCD screen mind you.

Apparently this problem is present in macbooks after 2017 releases.

It is quite weird that Apple is allowing these flickering displays still after so many forums discussing and complaining about them.

the only Apple mobile device I could use from 2020 was iphone SE2. Old Lcd IPS technology.... no strain on the eyes like my iphone 8 plus and ipad Air1... btw I could use these devices for as long as possible without any issues ( few weeks back I watched 2 back to back movies on ipad air 1 without break in a fairly dark room - no issues whatsoever)

To sun it up - in all probability I have to move out of iOS to Android to upgrade in near future.

on some website there was a number mentioned that up to 10% people are having serious issues with pwm flickering. And I don’t know how many thousands or millions of apple product users suffering without knowing what is happening to their eyes.... total disaster

It's actually awkward how apple completely ignores health and safety issues and doesn't even provide guidance to loyal apple users... I have been using apple products since the Machintosh classic and when I upgraded from my old iphone SE to the 12 mini I experienced severe dizziness and blurry vision. It took me 3 weeks to realise the 12 mini was the root cause of my issues. I called apple to discuss the matter and whether they would help me to find other iphone with different screen technology and apple support reiterated the same thing up to management level "we can't comment on that". I ended up selling the 12 mini and getting a SE2 and so far everything is good.

I see many people using iphones with oled screens without problem so we are probably only a small percentage but still apple shouldn't let us alone. I also see iphone 12 users with yellow screens so some people probably has issues but changing the white point so that white becomes yellow solves it.

Other thing to note is how the iphone now comes with this night mode that turns in automatically by default. In this mode black is used instead of white so that people don't reduce brightness at night which may further aggravate health issues. BASICALLY APPLE KNOWS ABOUT THIS and created some walk around to make it tolerable. The auto adjust whiteness is another example.

The most strange thing is that my wife has the iphone XS Max which has an oled screen and it doesn't cause me any issues. So there is more to the matter than just oled / non oled.

Definitely new regulations are needed.

Yes the eye strain is absolutely awful. The speed of my iphone 12 is much improved compared to my old moto, but I'm back to looking things up on the moto and its so much better on my eyes. It's bad enough I stare at a computer all day for work. Apple really needs to take a look at this. It's a serious problem.

Apple know about this problem since iphone X but don’t care. People still buying new phones and shareholders are every year more happy.

Apple is really company that don’t care about their products even when they make really big mistake in design like cooling system in MacBook Air (intel variant)

I am also experiencing the problems with 12 pro..I can’t use iPhone more than 10min. Causing severe eye pain, burning , watering throughout the day..I am first time Apple user. Never had issues with Android mobiles. Very disappointed..With eye pain and burning, I am unable to concentrate on my office work also. .did any one find any solutions to reduce this? Seriously disturbing...