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Photo Booth not displaying built-in camera AFTER upgrade to 11.0.1

On our 13" 2016 MBP, Photo Booth is no longer displaying images from the built-in camera, yet the camera works fine via FaceTime— just not in Photo Booth.


Your advice appreciated.



MacBook Pro 13″, macOS 10.13

Posted on Nov 16, 2020 4:01 PM

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Nov 16, 2020 7:00 PM in response to CreativeSmith

Neglected to mention:


1) The green camera light comes on when Photo Booth is launched. (Yet no image is displayed.)


2) When Photo Booth is launched while running in Safe Mode, the camera DOES work.


3) When Photo Booth is launched in a different User Account, the camera doesn't work.


So, appears not to be a hardware issue. Am unable to find the software conflict.

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Nov 17, 2020 4:15 AM in response to CreativeSmith

This morning, following a cold boot into an alternate user account, Photo Booth functioned properly— the camera fed into the app. Upon logging out of that account and back into mine, Photo Booth would (again) not recognize the camera.


What could possibly be running in the background that is causing this? Camera works with FaceTime and from within FCPX, but not Photo Booth.


I realize that it's neither an urgent nor particularly interesting issue, but it's so vexing. I welcome your feedback.


Thanks!

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Nov 19, 2020 11:50 AM in response to CreativeSmith

Appears that the solution is that there is no solution— not after chatting with support, twice, not after posting wherever I could squeeze in a question.


So, created a new user account— where Photo Booth can play happily with the rest of the system. Kind of a pain to do, but...

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Nov 20, 2020 5:14 AM in response to CreativeSmith

Another discovery: If we Option + drag Photo Booth, make a copy of it within the Applications folder, that copy works as it should; the camera is displayed within the Photo Booth window.


We'd be happy to keep the copy and delete the original, but macOS won't allow us to do that.


What the heck is causing this behavior?

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Photo Booth not displaying built-in camera AFTER upgrade to 11.0.1

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