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Big Sur Problems!

I just downloaded Big Sur OS software but Music, Apple TV, Safari and the App Store are not working. Is there a way to resolve this issue? Thanks!!

MacBook Air 13″, macOS 11.0

Posted on Nov 17, 2020 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2020 11:11 AM

Hi Rocella33,


We understand that you are having issues with Music, Apple TC, Safari and the App Store after installing Big Sur. We will do our best to assist.


Restart the Mac by following the steps here: Log out, sleep, wake, restart, or shut down your Mac Once there, scroll to the section labeled "Restart".


If issue continues, boot into safe mode: How to use safe mode on your Mac If issue continues, follow the steps in the section labeled "If the issue continues in safe mode". If it doesn't continue in safe mode, follow the steps in the section labeled "If the issued doesn't continue in safe mode".


Best regards.



2 replies
Question marked as Top-ranking reply

Nov 25, 2020 11:11 AM in response to Rocella33

Hi Rocella33,


We understand that you are having issues with Music, Apple TC, Safari and the App Store after installing Big Sur. We will do our best to assist.


Restart the Mac by following the steps here: Log out, sleep, wake, restart, or shut down your Mac Once there, scroll to the section labeled "Restart".


If issue continues, boot into safe mode: How to use safe mode on your Mac If issue continues, follow the steps in the section labeled "If the issue continues in safe mode". If it doesn't continue in safe mode, follow the steps in the section labeled "If the issued doesn't continue in safe mode".


Best regards.



Big Sur Problems!

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