O can’t play online games on 4G LTE and don’t know why, for example when I open call of duty, the game opens and everything but when I hit play in multiplayer it says cannot connect to the game, and the same happens in among us it say cannot connect to the server. I really need help on this one. Since it doesn’t let me play unless I connect it to wifi
iPhone 7, iOS 14
Hello Anderson264,
It sounds like you have connection issues when using specific apps. We understand how important this is for you and we're here to help.
First let's check or any carrier settings updates using this article: Update your carrier settings on your iPhone or iPad
Next, let's verify those apps have cellular data enabled. You can check by following the steps outlined in this article: Check the cellular data usage on your iPhone and iPad
Specifically the section titled "View how much data you're using."
If the issue persists, can you provide more details? Which device and iOS version are you currently using? When did you first notice this? Are all of your other apps able to connect to cellular data? Also, are all of your apps currently up to date?
Cheers!
Hello Anderson264,
It sounds like you have connection issues when using specific apps. We understand how important this is for you and we're here to help.
First let's check or any carrier settings updates using this article: Update your carrier settings on your iPhone or iPad
Next, let's verify those apps have cellular data enabled. You can check by following the steps outlined in this article: Check the cellular data usage on your iPhone and iPad
Specifically the section titled "View how much data you're using."
If the issue persists, can you provide more details? Which device and iOS version are you currently using? When did you first notice this? Are all of your other apps able to connect to cellular data? Also, are all of your apps currently up to date?
Cheers!
Can’t play online games
