"iTunes & AppStore" missing from Settings iOS 14.1 - iPhone XS

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Level 1

22 points

"iTunes & AppStore" missing from Settings iOS 14.1 - iPhone XS

I no longer have the "iTunes & AppStore" option under my settings menu. Per the following it should be there, it's not.

https://support.apple.com/en-us/HT204030

I had the no password requirement for free apps turned on prior to updating and now I have to enter my AppleID password every time I download any app free or not.

So annoying and no I do not want to reset my phone or sign out of everything and then sign back in, this seriously can't always be the answer.

Posted on Nov 17, 2020 3:14 PM

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Answer 1

CarlAVII

Community Specialist

Nov 25, 2020 3:02 PM in response to JeffNeff

Hello JeffNeff,

It sounds as though you're not wanting your password to be required when downloading or purchasing items in the iTunes Store and App Store. This is still a setting that can be managed, but with recent updates that setting is located elsewhere. iTunes & App Store is no longer shown in Settings, but you can adjust the password settings by going in to Settings > [your name] > Media & Purchase. You'll see a variety of options appear towards the bottom of the display, including the option for Password Settings. You can change how frequently you're asked for the password here.

The section titled Require a password on your iPhone, iPad, or iPod touch of the article below.

Require a password for App Store or iTune Store purchases

Have a great day!

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Answer 2

JeffNeff Author

Level 1

22 points

Dec 14, 2020 10:16 AM in response to CarlAVII

Still can’t change this setting. My iPad which is 14.2 has the option but I can’t click on anything. I verified Touch ID for App Store was on. Cant select any option under Media & Purchases. I turn off Touch ID and I still can’t select any option.

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Answer 3

Joseph_S.

Community Specialist

Dec 15, 2020 7:21 AM in response to JeffNeff

Hello JeffNeff,

When attempting to change the requirement do you see a blue check mark appear, and are you presented with the password prompt? If not, please restart the iPad and try changing the requirement again.

Restart your iPhone

If the issue continues it's recommended to contact Apple via the Get Support website.

Take care!

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"iTunes & AppStore" missing from Settings iOS 14.1 - iPhone XS

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