My phone will not update.

Question

My phone will not update.

Hello. My question is how do I get my phone to update to the latest iPhone version?

I’ve read online and have tried everything.

my phone is connected to a charger at night. My phone is ALWAYS connected to WiFi. my internet connection is great. I have it preset to automatically update when an update is available. I have not had any issues with updates until recently. We have had the same internet company for 2 years.

for several weeks, the update says “estimating time remaining” and “update requested”. The iOS settings wheel will not stop spinning. It never allows me to hit “install”. Doesn’t even give me that option.

Please help. I cannot pair my Apple Watch to my phone unless I have this new update.

iPhone 11, iOS 13

Posted on Nov 17, 2020 6:21 PM

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Answer 1

Top-ranking reply

TheLittles

Level 10

195,813 points

Nov 17, 2020 7:02 PM in response to mcneal2hughes

mcneal2hughes Said:

"My phone will not update. Hello. My question is how do I get my phone to update to the latest iPhone version?"

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To Update your iPhone:

Use a the iPhone itself or a computer (a Mac or a PC even) to Update it. There are two important steps: Backup first then Update.

1. Backup First: Make a backup of your device using iCloud or your computer. That way you can have something to restore you iPhone from, should anything go wrong with the update installation.

2. Then, Update Using Links:

Disable Cellular when updating on the iPhone.

On the iPhone itself: Update your iPhone, iPad, or iPod Touch - Apple Support
From a Mac: Update Software on iOS Devices in iTunes on Mac - Apple Support
From a PC: Update Software on iOS and iPadOS Devices in iTunes on PC - Apple Support

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Answer 2

sberman

Level 10

268,311 points

Nov 17, 2020 6:22 PM in response to mcneal2hughes

If your iPhone, iPad or iPod touch won’t update - Apple Support

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My phone will not update.

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