Refurbished iPhone 7
My sister bought an unlocked refurbished iPhone7. She charged it, got a new sim card and turned it on but the screen was blank; no phone icon or any other icons. What causes this?
iPhone 7, iOS 13
User profile for user:
judysings
User level:
Community Specialist
Good evening Spoodlespoo,
Welcome to the Apple Support Communities!
It sounds like your sister is having an issue with a refurbished iPhone 7.
Where did she purchase the iPhone?
Which wireless carrier did she set up service with?
If your iPhone, iPad, or iPod touch won't turn on or is frozen
If the issue persists, please reply to this thread and we'll do our best to help you!
Take care.