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Gaps in tracking

  1. my stand goal will show 0 idle hours (correct) but graph will show gaps
  2. after ending and pressing done following an exercise my app will not always display the workout but will credit the workout time on the exercise ring. In photo you can see Strava tracked both rides but watch only tracked one.

Apple Watch Series 3, watchOS 7

Posted on Nov 18, 2020 12:33 PM

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Question marked as Best reply

Posted on Nov 18, 2020 1:32 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Best reply

Nov 18, 2020 1:32 PM in response to dayna282

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Gaps in tracking

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