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Do I have to be 18 to redeem my warranty ?

I saw somewhere that I have to 18 in order to replace my AirPod pros for a replacement because my ANC is not that good

iPhone 12 Pro, iOS 14

Posted on Nov 18, 2020 10:07 PM

Reply
2 replies

Nov 27, 2020 7:41 AM in response to Jude2112

Hi Jude2112,


Thanks for reaching out here in the Apple Support Communities. We see you have a question about needing to be 18 in order to replace your AirPods Pro.


We're glad to help with some information. If you are referring to the AirPods Pro Service Program for Sound Issues - Apple Support , there may be some age requirements.


According to the "Repair Terms and Conditions", Apple does have some limitations to the terms to "those who have reached the age of majority."

Legal - Repair Terms and Conditions - Apple


We recommend reaching out directly to Apple Support about getting your AirPods Pro replaced to see if these conditions are in effect for this program.


You can reach Apple support using this link:

Contact Apple Support


Take Care.


Nov 27, 2020 8:00 AM in response to Jude2112

You usually need to have a credit card.

Apple puts a hold on your card to cover the cost of the AirPods.

The hold is removed once you return the defective device. If you don’t return the defective ones, you get charged.

Also, the warranty is a type of contact.

Law usually requires you be of a specific age to accept or agree to a contract.

Do I have to be 18 to redeem my warranty ?

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