Do I have to be 18 to redeem my warranty ?

I saw somewhere that I have to 18 in order to replace my AirPod pros for a replacement because my ANC is not that good

iPhone 12 Pro, iOS 14

Posted on Nov 18, 2020 10:07 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2020 7:41 AM

Hi Jude2112,


Thanks for reaching out here in the Apple Support Communities. We see you have a question about needing to be 18 in order to replace your AirPods Pro.


We're glad to help with some information. If you are referring to the AirPods Pro Service Program for Sound Issues - Apple Support , there may be some age requirements.


According to the "Repair Terms and Conditions", Apple does have some limitations to the terms to "those who have reached the age of majority."

Legal - Repair Terms and Conditions - Apple


We recommend reaching out directly to Apple Support about getting your AirPods Pro replaced to see if these conditions are in effect for this program.


You can reach Apple support using this link:

Contact Apple Support


Take Care.


2 replies
Question marked as Top-ranking reply

Nov 27, 2020 7:41 AM in response to Jude2112

Hi Jude2112,


Thanks for reaching out here in the Apple Support Communities. We see you have a question about needing to be 18 in order to replace your AirPods Pro.


We're glad to help with some information. If you are referring to the AirPods Pro Service Program for Sound Issues - Apple Support , there may be some age requirements.


According to the "Repair Terms and Conditions", Apple does have some limitations to the terms to "those who have reached the age of majority."

Legal - Repair Terms and Conditions - Apple


We recommend reaching out directly to Apple Support about getting your AirPods Pro replaced to see if these conditions are in effect for this program.


You can reach Apple support using this link:

Contact Apple Support


Take Care.


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Do I have to be 18 to redeem my warranty ?

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