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KayMcKerrow Author

Level 1

8 points

I can't watch old videos on my iPhone

I can’t watch old video’s on my iPhone. Not online but in foto’s. I can watch recent ones but the older ones are not loading. Does anyone know how to fix this? Thank you!

[Re-Titled by Moderator]

iPhone 11

Posted on Nov 19, 2020 12:19 AM

Top-ranking reply

jdo_apple

Community Specialist

Posted on Nov 27, 2020 8:16 AM

Hello KayMcKerrow,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to watch older videos in the Photos app on your iPhone. Based on the info you provided, this maybe related to optimizing photos storage, so please see the info in these Apple resources:

Manage your photo and video storage

Get help with iCloud Photos

Cheers!

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I can't watch old videos on my iPhone

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