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cannot update ios 14.2

hai..i want to update ios 14.2 for my iphone 7.while update process,it suddenly show ( an unknown error occurred (4000).what should i do?

Posted on Nov 19, 2020 1:51 AM

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Posted on Nov 22, 2020 2:59 PM

It is a bug with ITunes for Windows.

Until it is fixed you can eithet

  • Use WiFi instead, (Settings, General, Software update) or
  • If you want to use the PC you should disable Passcode temporarily on the phone, though this will affect some apps like Apple Pay
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cannot update ios 14.2

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