Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot update ios 14.2

hai..i want to update ios 14.2 for my iphone 7.while update process,it suddenly show ( an unknown error occurred (4000).what should i do?

Posted on Nov 19, 2020 1:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2020 2:59 PM

It is a bug with ITunes for Windows.

Until it is fixed you can eithet

  • Use WiFi instead, (Settings, General, Software update) or
  • If you want to use the PC you should disable Passcode temporarily on the phone, though this will affect some apps like Apple Pay
2 replies

cannot update ios 14.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.