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Hello there Wifeoftopher,

Thanks for reaching out. We'd like to see how we can help with that icon showing up.

First, which version of iOS are you currently running along with which action is being performed when that icon shows up.

If this is with the built-in iOS Mail app, does this happen with multiple accounts?

Keep us posted with your findings.

Cheers.

Hello there,

Thank you for following up with us.

Have these emails encountered any issues when sending to these specific contacts? Can you confirm that they have been delivered?

Does this happen with only one account in your Mail app? If so, is this account currently active? Which type of account is this?

With that info, we can see what that specific icon is representing with your device.

Cheers.

We appreciate the follow up,

We'd like to get you connected with our team to continue supporting you as we resolve this issue. Check out the following link to continue working with us to answer your question.

Get Support

We look forward to working with you.

Cheers.