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taylorriel Author

Level 1

4 points

disabled iPhone

My phone says it is disabled and to connect to iTunes but when I connect to my computer and pull up iTunes nothing happens. I need to undoable my phone to transfer Icloud to a new phone.

iPhone XR, iOS 14

Posted on Nov 19, 2020 12:27 PM

Top-ranking reply

razmee209

Level 10

193,740 points

Posted on Nov 19, 2020 12:49 PM

taylorriel wrote:

My phone says it is disabled and to connect to iTunes but when I connect to my computer and pull up iTunes nothing happens. I need to undoable my phone to transfer Icloud to a new phone.

follow steps here If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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disabled iPhone

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