I have all the right settings for iCloud. Why won’t my storage transfer from my device

I have a new iPhone 12. I synced my old phone but the data transferred to the new phone filling up the device storage. All the settings are correct for iCloud. Why won’t my data transfer to iCloud?

iPhone

Posted on Nov 19, 2020 3:04 PM

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Posted on Nov 19, 2020 3:11 PM

Datgirlkd wrote:

I have a new iPhone 12. I synced my old phone but the data transferred to the new phone filling up the device storage. All the settings are correct for iCloud. Why won’t my data transfer to iCloud?

That’s not how iCloud works. iCloud is a syncing service, not an off device storage facility. Buying more iCloud storage will not allow you to offload device storage to iCloud. You need to make more room on the device itself.


Take a look at this for more information.

What's the difference between device storage and iCloud storage? - Apple Support

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Question marked as Top-ranking reply

Nov 19, 2020 3:11 PM in response to Datgirlkd

Datgirlkd wrote:

I have a new iPhone 12. I synced my old phone but the data transferred to the new phone filling up the device storage. All the settings are correct for iCloud. Why won’t my data transfer to iCloud?

That’s not how iCloud works. iCloud is a syncing service, not an off device storage facility. Buying more iCloud storage will not allow you to offload device storage to iCloud. You need to make more room on the device itself.


Take a look at this for more information.

What's the difference between device storage and iCloud storage? - Apple Support

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I have all the right settings for iCloud. Why won’t my storage transfer from my device

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