I can't download offline languages. It keeps loading and never downloads. What should i do?

I can't download offline languages. It keeps loading and never downloads. What should i do?

iPhone 11 Pro Max, iOS 14

Posted on Nov 19, 2020 11:30 PM

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Question marked as Top-ranking reply

Posted on Nov 20, 2020 2:13 AM

Don't use Low Power Mode .... Use Low Power Mode to save battery life on your iPhone - Apple Support

Try downloading one language at a time ... instead of 04

Keep the Translate app running in the foreground ... do not launch another app thereby putting Translate in the background!

9 replies

Nov 20, 2020 1:17 AM in response to argel34

argel34 wrote:

Im using cellular data to dl right now coz my wifi isnt available


Thank you for the clarification!


On your iPhone,

Go to Settings > Translate > Verify that Cellular Data is turned ON

Launch the Translate app, go to the Languages submenu ... tap the language you are trying to download!


If that doesn't work, Restart the iPhone and repeat the above steps. Restart your iPhone - Apple Support

Nov 20, 2020 6:19 AM in response to argel34

I tried the same thing on my end ... for a bunch of languages ...here's what happened ...

The download progress indicator (that blue circle) froze for a long time ... indicating that the download was not being completed (this, I believe, is what you are experiencing).

But when I tapped the language, it just refreshed and the circle was a tick mark!


Yes, you may be right, there could be a bug ...


Anyway, try in another location where your internet connection is stronger and/or with a WiFi connection!

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I can't download offline languages. It keeps loading and never downloads. What should i do?

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