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forgot the iPhone 12 pro max passcode

How to reset iPhone 12 Pro max?

I forgot the passcode of my new iPhone 12 pro max. the phone was disabled. I did recovering with iTunes. after revolvered the Apple sign appears for few second, then went to disable modern again. how can I do to reset the phone??


iPhone 12 Pro Max, iOS 14

Posted on Nov 20, 2020 6:09 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2021 4:23 AM

Bought the mrs a new i phone 12 and she’s forgot the password on the Home Screen .

how does she resolve issue plz .

do we have to take to apple shop

6 replies

Nov 20, 2020 6:41 AM in response to Meng Zheng

If you had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that your device is disabled, learn what you need,


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...


Dec 19, 2020 9:59 PM in response to Meng Zheng

I managed to lock myself(iPhone Disabled, Forgotten my Passcode) out of my newly purchased iPhone 12 Mini, fortunately I have a bit of experience when it comes to troubleshooting iPhones, but these newer handsets is a bit different from the older models since they generally have a different way of navigating thru, especially that the Home Button are now out of the new iPhone's design.


This article resolved my issue: https://support.apple.com/en-in/HT204306#restore


Though I have employed the help of the Apple Hotline, a rep called me up, they seemed to be at a loss of the newer steps to restore the iPhone 12 series models. Just be ready of the following items, coupled with a lot of patience to go along....


1.) PC/ Laptop: Make sure to have the latest iTunes on your Computer

2.) Check your cables, you can either use the newer USB-C type or the earlier USB to Lightning Data/Charging Cable, since this depends on what connectors you have on your computer

3.) Follow the SPECIFIC steps mentioned on the link

4.) iPhones may needed to be Updated to the latest IOS before they could go thru the Restore(Factory Reset) step in order to unlock your iPhone

5.) With patience and perseverance, your phone may become unlocked again... as what happened to mine after an hour or two of wait.



I hope this helps!


Have a great day ahead!

forgot the iPhone 12 pro max passcode

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