Cannot answer calls on iPhone 12 mini when cover is on and phone is locked

When do Apple fix that?

Posted on Nov 20, 2020 7:07 AM

Reply
1 reply

Nov 28, 2020 2:27 PM in response to tine112

Hello tine112,


Thanks for using the Apple Support Communities. We understand that you're having an issue with your iPhone 12 mini and being unable to answer your calls.


This sounds like it could be related to an issue which was resolved with iOS 14.2.1, as shown here: About iOS 14 Updates

Go ahead and back up, then update your iPhone.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you're still experiencing issues after using iOS 14.2.1, would you please provide some additional information? Such as:

When you say that you can't do it when the "cover" is on, can you explain this a bit more? What type of cover are you using?

You also mentioned when the iPhone is locked. Do you mean that you never receive a notification for a call or that your phone is unresponsive and you're unable to answer?

The more details you can provide regarding what you're experiencing, would be beneficial in helping to find a solution. However, please do not include any personal information.


Best regards.

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Cannot answer calls on iPhone 12 mini when cover is on and phone is locked

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