Hi, i can’t listen to any new music on my Apple Music app, i have received this error “An SSL errors has occurred and a secure connection to the service cannot be made”, pls explain what does this mean and what can i do?
iPhone 8, iOS 14
Hi there, Lusine98. Thank you for posting your question to the Apple Support Communities. We understand that you are noticing an error message when you attempt to use your Apple Music app. We know that an issue like this can really get in the way and we’d like to help you find a solution.
We have several questions to ask that should help us gain a better understanding of the issue.
To start, can you tell us if this message appears with every song that you attempt to play? Does this message appear when you try to play songs that have been downloaded for offline play?
We see that you are connected with Wi-Fi in the screenshot. Do you notice the same issue after connecting with cellular data instead? Are the date and time displayed correctly on your device right now?
We look forward to your reply!
Cheers!
Apple Music error
