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Unable to update Apple ID payment information

Trying to update my payment information, go to delete the old card, and it states “unable to delete due to active account”. Please help.



[Re-Titled by Moderator]

iPhone XS Max, iOS 14

Posted on Nov 20, 2020 1:11 PM

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Question marked as Apple recommended

 If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

Posted on Nov 20, 2020 2:43 PM

1 reply

Unable to update Apple ID payment information

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