Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music not working

I can’t play or download certain songs and albums and it has nothing to do with my internet connection

iPhone 6s, 14

Posted on Nov 20, 2020 10:19 PM

Reply
Question marked as Best reply

Posted on Nov 20, 2020 10:40 PM

farrakhan33 Said:

"Apple Music not working I can’t play or download certain songs and albums and it has nothing to do with my internet connection"

-------


Try This***:

To enable this and avoid confliction, make sure the following is performed.


  1. Open: Settings
  2. Tap: iTunes & App Store
  3. Tap: Use Cellular Data (So that it is green)


Then...


  1. Open: Settings
  2. Scroll: down and enable Music (So that it is green)


***Source: Apple Music not working on cellular data - Apple Support

5 replies
Question marked as Best reply

Nov 20, 2020 10:40 PM in response to farrakhan33

farrakhan33 Said:

"Apple Music not working I can’t play or download certain songs and albums and it has nothing to do with my internet connection"

-------


Try This***:

To enable this and avoid confliction, make sure the following is performed.


  1. Open: Settings
  2. Tap: iTunes & App Store
  3. Tap: Use Cellular Data (So that it is green)


Then...


  1. Open: Settings
  2. Scroll: down and enable Music (So that it is green)


***Source: Apple Music not working on cellular data - Apple Support

Nov 21, 2020 2:37 AM in response to farrakhan33

farrakhan33 Said:

"Apple Music not working: They’re already green and I’m still facing the same issue

———-


Access these on a Separate Device:

Try this in another device. Do you still get this error?


If you still get this error, then most likely they’re no longer accessible in your location/region. Sometimes, an item in the iTunes Store gets removed, and then it no longer becomes accessible again. It all has to do with licensing between Apple and the Music Studio.

Apple Music not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.